Neso Tents Return Policy

Return Policy

We accept returns of products purchased from our website for up to 6 months after the purchase date. There is a 20% restocking fee. Neso is not responsible for return shipping charges. Returns can be shipped to: Neso, attn: Returns Dept - neso.com, 6351 Yarrow Dr, Ste G, Carlsbad, CA 92011. Please include a brief note with your contact information, order details, and reason for return.

Warranty Policy

Neso stands by the quality of our products. We provide a 6 month warranty on all Neso products purchased from our website. Please fill out the below form with your warranty claim details. We strive to review and respond to all warranty claims within 2 weeks. Please contact us with any questions at 888-267-8188 or warranty@neso.com.

Warranty Claim Form

Contact Information
Full Name *

First Name Last Name
Shipping Address *
Street Address Street Address Line 2 City State / Province Postal / Zip Code Country
E-mail *
Phone Number *

Area Code Phone Number
Product Information
Date of Purchase

Month Day Year
Date Date Picker Icon
Product Name *
Color or Print
(If Applicable)
Place of Purchase *
Order ID/Receipt # *
Description of Issue *

Please briefly describe the issue you are encountering. 0/500
Upload Photo 1 *

Upload a File
Maximum upload size 4MB Cancel of
Upload Photo 2

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Neso Europe

Return & Warranty Policy

Return Policy

Warranty Policy

Warranty Claim Form

Contact Information

Product Information

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