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Return Policy

We accept returns of products purchased from our website for up to 6 months after the purchase date.  There is a 20% restocking fee.  Neso is not responsible for return shipping charges.  Please email with your contact information, order details and reason of the return. Once approved, returns can be shipped to: Neso c/o Matt Goldberg, 55174 Oder Haus, Gewerbepark-Meyenburg 1, Berkholz-Meyenburg, D-16306, Germany.

Warranty Policy

Neso stands by the quality of our products. We provide a 1 year warranty on all Neso products. Please fill out the below form with your warranty claim details. We strive to review and respond to all warranty claims within 2 weeks. Please contact us with any questions at 888-267-8188 or

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